Privacy Policy Visilize GmbH

This privacy policy provides information about the personal data processing that occurs during your visit to our website or if you enter into a contractual relationship with us. This privacy policy will be updated regularly, particularly in the event of changes to data protection legislation.
We process your personal data only to the extent necessary to provide a functional website as well as our content and services.

1. Responsible

Visilize GmbH
Erikastrasse 8
4057 Basel
Switzerland
info@bloxxgame.io

2. Collection and processing of personal data

We collect several types of information for various purposes to provide and improve our service to you. We collect your personal data where you (have to) provide information, for example, when filling out the contact form, creating the user account or ordering. Personal data include:

  • Contact details (name, address, mail, phone number, etc.)
  • Username and password
  • Purchase and transaction data
  • Payment information
  • Customer service information
    We process personal data at the time of collection.

3. Purpose of data processing

Your personal data are collected for the explicitly agreed, indicated or obvious purposes.
Furthermore, the required processing of personal data is carried out in order to protect our own or third parties’ legitimate interests, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests particularly include our business interest to provide our website, information security, the enforcement of our own legal claims and compliance with legal requirements. Processing is also carried out for the purpose of fulfilling a contract with the person concerned as well as for the implementation of corresponding pre-contractual measures.

4. Safety, deletion and storage period

We take appropriate precautions to ensure a level of protection appropriate to the risk involved in processing your personal data. To this end, we implement organisational, technical and administrative measures to protect the personal data covered by this declaration from unauthorised access, destruction, loss, alteration or misuse. However, we must point out that no data transmission or storage system is completely secure.

Your personal data will be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may take place beyond this if provided for by Swiss, European or other relevant legislation. Data will also be blocked or deleted if a storage period prescribed by the aforementioned norms expires, unless there is a need to continue storing the data for the conclusion or fulfillment of a contract.

5. Third party services

We may contract third party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related actions (such as payment transactions) or assist us in analysing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use them for any other purpose.
For payment transactions we use the services of Stripe (Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland). Detailed information as well as their privacy policy can be found here. The information needed for payment transactions is provided directly to our beforementioned third-party payment processor whose use of your personal information is governed by their privacy policy.

6. Cookies

This website uses cookies. Cookies are small pieces of data stored in the browser of the website visitor. Cookies are used for the security of this website, to measure system
effectiveness, and to provide an optimal visitor experience. Cookies can be used to track your movements and actions on this website. We do not use advertising and tracking cookies.

You can configure your browser settings to accept cookies on your device. Please note that if you disable cookies completely, you may no longer be able to use all the functions of this website.

7. Data transfer abroad

For our services, it may sometimes be necessary to transfer your personal data to other countries, including the United States. Different data protection regulations may apply in these countries. When transferring data across borders, we take steps to comply with applicable data protection laws.

For Swiss, EEA and EU customers: We only transfer data to countries that have adequate data protection according to the applicable regulations.

Data will only be transferred to third parties in the U.S. if they comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework (not yet in force).

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities (such as law enforcement or security authorities).

8. Newsletter and contact form

On our website, visitors can subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us. If you purchase goods or services on our website and enter your e-mail address, we may subsequently use the latter for the purpose of newsletter dispatch. In such a case, only direct advertising for our own goods or services will be sent via the newsletter. Unsubscribing is possible in each individual newsletter e-mail. Newsletters may contain graphics and / or web links that track personal data to determine whether and when an individual newsletter was opened in an e-mail application and which web links were clicked on. Such graphics and / or web links track the use of newsletters to ensure the quality and enable improvements to the newsletter.

We also have a contact form on our website and we use cookies for this purpose. We store the information that visitors to our website record themselves. In addition, we may store the IP address as well as the time and date to tackle misuse such as identity theft and spam in particular.

9. Your rights

As a data subject, you have the following rights in connection with the processing of your data relevant under Swiss data protection law and GDPR: the right to information, data correction, deletion or restriction, objection, data portability and the right to lodge a complaint with a supervisory authority.

You may have other or further rights under the applicable data protection laws in your country.

If you would like to exercise a right, please contact us via the address mentioned at the beginning or via info@bloxxgame.io. We reserve the right to verify your identity before responding to your request.

June, 2024